Important Information Regarding Reopening Date May 18
We are excited to announce that the PA Dept of Health has given us approval to reopen our office on Monday, May 18th. While many things have changed, one thing has remained the same: our office’s commitment to your safety.
Infection control has always been a top priority in our practice. We follow recommendations and guidelines made by the American Dental Association (ADA), the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). This allows us to make sure that our infection control procedures are up-to-date and enables us to provide the safest environment for our patients and their family members.
We ask that you please be patient and understand that we will do our best to accommodate your scheduling needs as we know many of you are anxious to get back into our office.
Not only are we following the CDC guidelines but we have also instituted several additional precautions in order to make certain our office environment is as safe as possible. The purpose of these precautions is to help prevent the spread of COVID-19 and ensure the safety of our patients and staff. It is mandatory that all patients comply with our office policy and we cannot treat those patients who do not follow our office policy.
Scheduling and Screening
Prior to your appointment
- If you are a new patient, we ask that you complete registration forms, health history and COVID-19 questionnaire forms online.
- When scheduling appointments, you will be asked basic screening questions, such as:
- Do you have a fever? Have you felt feverish in the past 14-21 days?
- Are you experiencing shortness of breath or other difficulty breathing?
- Do you have a cough?
- Do you have any other flu symptoms, such as headache, fatigue, or stomach upset?
- Have you experienced recent loss of smell or taste?
- Are you in contact with any confirmed COVID-19 positive patients?
- Do you have heart disease, lung disease, kidney disease, or any autoimmune disorders?
- Have you traveled in the past 14 days to any region affected by COVID-19?
If you answer yes to 1 or more of these questions you may be asked to reschedule your appointment.
Upon Arrival for Your Appointment
- To maintain proper social distancing, when you arrive at the office for your appointment, please call our main office number. One of our staff members will let you know when you should come into the office.
- If anyone accompanies you to your appointment, they will be asked to wait in the car except for parent of a minor.
- When you arrive, one of our assistants will take your temperature and ask you the screening questions above.
- Only the patient will be allowed in the consultation or treatment room, unless the patient is a minor. If the patient is under 18, one parent (or guardian) can be in the consultation room. Only the patient is allowed in the treatment room.
- All appointments are scheduled to allow extra time between patients.
- Seating in the waiting area has been rearranged to provide at least six feet between patients.
- Anyone accompanying a patient will be asked to wait in the car, unless the patient is a minor, in which case only one parent should be with the patient.
- Only the patient will be allowed in the consultation and treatment rooms, unless the patient is a minor.
- All new patients are asked to complete registration and health history forms online to minimize the time spent in common areas of the office.
- Virtual consultations are also available to reduce the time patients are in the office.
Infection Control and Prevention
- We always adhere to strict CDC guidelines for infection control and prevention, and sterilization, including the following:
- All instruments are sterilized in autoclave machines, similar to those used in hospitals. These machines use steam and pressure to reach and maintain a temperature high enough to kill any microorganisms and their spores.
- Disposable plastic wrap is used to cover surfaces that are touched by surgeons and surgical assistants, such as light handles.
- Before and after each patient, our staff will use bacterial and viral wipes to clean all surfaces in the treatment room that were touched by the doctor, assistants or patient.
- Doctors and assistants wear new gloves and masks for every patient and patients are provided with protective eyewear during many procedures.
As a result of the COVID-19 pandemic, we are taking additional steps out of an abundance of caution to protect our patients, staff and doctors.
- We are treating all surfaces in the office with long-lasting MicroSure antimicrobial solutions, in addition to wiping everything down in the operatories and consultation rooms with disinfectant between patients.
If you have any question please feel free to contact our office and we will gladly go over this with you.
For further information, including measures to keep yourself healthy, visit the following links: